Adding Private and Public Notes to Bookings

TicketingHub allows you to add notes during your booking process. These notes can be added either from the Point of Sale (POS) or from the backend after the booking has been made.

Steps to Add Notes to a Booking

You can add notes either via the booking page or the order page.

Order Page

Dashboard > Sales
On the Ref. tab > Click on the booking with 'OR' Reference code.
Order page > Bookings section > Click on the yellow button
Update Booking window > Notes

Booking Page

Alternatively, you can access the Booking Page by clicking on the 'BK' reference instead of the 'OR' reference.

Dashboard > Sales
On the Ref. tab > Click on the booking with 'BK' Reference code.
Booking Information tab > Click on Add Notes or Add Private Notes




Adding notes to your bookings can help you keep track of important details and provide better service to your customers. With TicketingHub, this process is straightforward and can be done either during the booking process or afterwards.

Updated on: 28/07/2023